SUPPORT AND MAINTENANCE PLANS.

All maintenance support contacts are monthly commitment contracts (…we won’t lock you into yearly contracts like many other IT support companies).

Our price is based on an individual basis after a site assessment. We carry a large stock of spare parts and most parts we can source next day.

Contracts offer many benefits…

  • such as prioritised work
  • peace of mind from labour charges to required to support and maintain your network and computers
  • a 10% discounted labour rate for work outside of the contract remit (such as installing new equipment which is then incorporated into your monthly contract)

Please contact us to arrange a no obligation site visit.

Key Benefits:

  1. Proactive Maintenance and Monitoring: With an IT support contract, you receive proactive maintenance and monitoring services. This means that your IT systems and infrastructure are regularly checked and updated to prevent issues before they arise. It helps minimise downtime and keeps your systems running smoothly.
  2. Timely Technical Support: IT support contracts provide access to our team of technical experts who can assist you with troubleshooting and resolving IT issues. Whether it’s a hardware problem, software glitch, network issue, or any other technical issue, you have a reliable resource to turn to for timely assistance.
  3. Reduced Downtime: IT issues can disrupt business operations and cause costly downtime. With an IT support contract, you can expect faster response times and quicker issue resolution, minimising the impact of technical problems on your productivity. This helps ensure your systems and employees remain productive and efficient.
  4. Scalable Solutions: As your business grows, your IT needs may evolve. IT support contracts can offer scalable solutions that align with your changing requirements. We can assess and recommend appropriate upgrades or adjustments to your IT infrastructure to accommodate your growth.
  5. Expertise and Knowledge: IT support contracts often provide access to our team of knowledgeable professionals who have expertise in various IT areas. You can tap into their knowledge and experience to address complex IT challenges, implement best practices, and make informed technology decisions for your business.
  6. Cost Predictability: IT support contracts come with fixed or predictable costs, allowing you to budget and plan your IT expenses more effectively. Instead of dealing with unpredictable and potentially high IT service charges on a case-by-case basis, you have a clear understanding of the costs associated with ongoing IT support.
  7. Focus on Core Business Activities: Outsourcing IT support through a contract allows your internal team to focus on core business activities rather than getting bogged down by day-to-day IT troubleshooting. It enables your staff to concentrate on strategic initiatives, customer service, and other value-added tasks.
  8. Security and Data Protection: IT support contracts include security services and data protection measures. This includes regular security updates, monitoring for potential threats, data backup and recovery solutions, and adherence to industry compliance standards. It helps safeguard your sensitive information and protect your business from cyber threats.